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Have a question for our Customer Service Department?

Seoul Vibe Members inquiring about their orders can log in to their account to check order and shipment status, while Guest Shoppers should use the "Guest Order Details" link to check their order and shipment status.

If your question is not covered by any of our help topics, please contact us using the form below. If your enquiry or request involves your personal data, please select the option "Regarding my personal data" in the "Subject" field.

IMPORTANT NOTE: Our Customer Service Department will reply to your enquiry in Arabic&English